Last updated: February 2026
1. General Information
These Terms and Conditions of Sale govern the purchase of products through the www.myalpins.com website (the “Website”), operated by Myalpineelite OÜ
By placing an order on the Website, you agree to be bound by these Terms and Conditions of Sale, as well as our Privacy Policy and other applicable policies published on the Website.
2. Products and Prices
All prices are listed in euros (EUR). Where applicable, prices include VAT unless otherwise stated on the Website.
Myalpineelite OÜ reserves the right to modify prices at any time; however, any price changes will not affect orders that have already been confirmed.
Product images and descriptions are provided for illustrative purposes. Minor variations may occur (e.g., packaging or presentation) without affecting authenticity or quality.
3. Orders
Placing an order on the Website constitutes an offer to purchase one or more products. Orders are considered accepted only after an order confirmation email is sent by Myalpineelite OÜ
We reserve the right to refuse or cancel any order in cases including (but not limited to) stock unavailability, payment issues, incorrect information, pricing errors, shipping restrictions, or suspected fraudulent activity.
4. Payments
Payments may be made using the payment methods available at checkout, including credit/debit cards, digital wallets, deferred payment solutions, or other secure payment options.
Transactions are processed through secure, encrypted third-party payment gateways. No additional fees are charged beyond those clearly displayed at checkout.
5. Shipping and Delivery
Shipping destinations, estimated delivery times, and any applicable conditions are displayed on the Website and at checkout.
Orders are shipped via European Union–based logistics partners to the delivery address provided by the customer.
Once dispatched, customers receive a shipping confirmation email with tracking information where available.
6. Right of Withdrawal and Returns
Consumers generally have the right to withdraw from the purchase within 14 days of receiving the goods, without providing any reason, in accordance with applicable consumer protection laws.
To exercise the right of withdrawal, customers must notify us by email at support@myalpins.com within the applicable period.
Returned products must be unused, undamaged, and complete with original packaging, tags, and any included documentation and accessories.
Refunds will be issued using the same payment method originally used, after verification of the returned items.
Return shipping costs are the responsibility of the customer unless otherwise stated on the Website.
7. Warranty and Authenticity
We guarantee that products sold on MYALPINS are authentic and sourced through authorized distribution networks or trusted suppliers.
Products may be covered by a legal guarantee for conformity/defects as provided under applicable consumer laws.
The warranty does not cover damage caused by misuse, negligence, accidents, normal wear and tear, or unauthorized repairs or alterations.
8. Account Use and Fraud Prevention
We reserve the right to suspend or terminate any user account, with immediate effect, in case of suspected fraudulent, abusive, or unlawful activity. Orders, benefits, or credits associated with such accounts may be canceled where appropriate.
9. Governing Law and Jurisdiction
These Terms and Conditions of Sale are governed by the laws of Estonia. Any dispute arising from their interpretation or execution shall be subject to the exclusive jurisdiction of the competent courts of Tallinn, Estonia, unless mandatory consumer laws provide otherwise.
10. Environmental Compliance (WEEE/EEE)
Where applicable, we support responsible recycling and environmental compliance for electrical and electronic equipment in accordance with applicable regulations. Customers should dispose of relevant products through authorized collection systems.
11. Language and Validity
In the event of discrepancies between language versions, the English version shall prevail.
If any provision is deemed invalid or unenforceable, the remaining provisions shall remain fully effective.
For any questions regarding these Terms and Conditions of Sale, please contact support@myalpins.com.